Privacy Policy
iSEEK Academy
Privacy Policy & Data Protection Notice
(UK GDPR Compliant) Last updated: January 2026
1. Introduction
iSEEK Academy (“we”, “us”, “our”) is committed to protecting the privacy and personal data of all users of our services, including parents, guardians, students, and teachers.
This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using iSEEK Academy services, you agree to the collection and use of information in line with this policy.
2. Who We Are
Organisation Name: iSEEK Academy
Service Type: Online After‑School Academy
Target Users: Children aged 5–16, parents/guardians, and educators
Primary Location: United Kingdom
Contact Email: info@iseekacademy.co.uk (replace if different)
iSEEK Academy acts as the Data Controller for all personal data processed.
3. Personal Data We Collect
A. Student Data
We may collect:
Full name
Age and school year
Academic needs and progress records
Attendance records
Class participation notes
We do not collect unnecessary sensitive personal data about children.
B. Parent / Guardian Data
We may collect:
Full name
Email address
Phone number
Payment information (processed securely via third‑party providers)
Communication records
C. Teacher Data
We may collect:
Full name
Contact details
Qualifications and experience
Background verification information
Teaching schedules and performance records
D. Technical & Usage Data
We may collect:
IP address
Device and browser information
Login activity
Session access logs
4. How We Collect Data
Data is collected through:
Online registration and onboarding forms
WhatsApp, email, or website communication
Online class participation
Secure third‑party platforms (e.g. Google Workspace, payment processors)
5. Lawful Basis for Processing Data
Under UK GDPR, we process personal data based on:
Consent – given by parents/guardians for children
Contractual necessity – to provide educational services
Legal obligation – safeguarding, child protection, record keeping
Legitimate interest – improving service quality and operations
Parents may withdraw consent at any time (subject to safeguarding obligations).
6. Use of Class Recordings
To ensure safeguarding, quality control, and accountability:
All online classes are recorded
Recordings are:
Stored securely
Accessed only by authorised iSEEK Academy staff
Never shared publicly
Recordings may be reviewed for:
Safeguarding
Quality assurance
Dispute resolution
Parental consent is required before a child participates in recorded sessions.
7. Data Storage & Security
We take data security seriously.
Measures include:
Secure cloud storage
Password‑protected systems
Restricted staff access
Encrypted platforms where applicable
We use trusted third‑party platforms such as:
Google Workspace
Google Meet / Classroom
Secure payment providers
We do not sell or trade personal data.
8. Data Sharing
We may share data only when necessary with:
Teaching staff (limited to what they need)
IT and platform providers
Legal or regulatory authorities (if required by law)
We never share children’s data for marketing purposes.
9. Data Retention
Personal data is retained only for as long as necessary:
Student records: duration of enrolment + legal requirement period
Class recordings: limited retention for safeguarding purposes
Financial records: as required by UK law
Data is securely deleted once no longer required.
10. Your Rights Under UK GDPR
Parents, guardians, teachers, and staff have the right to:
Access their personal data
Request correction of inaccurate data
Request deletion (where legally permitted)
Restrict or object to processing
Withdraw consent
Lodge a complaint with the Information Commissioner’s Office (ICO)
Requests can be made via our contact email.
11. Children’s Privacy
We take special care with children’s data.
Children cannot consent independently
Parental consent is mandatory
Safeguarding policies apply at all times
No direct private contact between teachers and students
12. Cookies & Website Data
Our website may use basic cookies for:
Functionality
Security
Analytics
Cookies do not collect sensitive personal data.
13. Policy Updates
This Privacy Policy may be updated periodically.
Parents and users will be notified of significant changes.
14. Contact Us
If you have any questions about this policy or your data, please contact:
Email: info@iseekacademy.co.uk
Subject line: Data Protection Enquiry